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When setting up an email account, if the system cannot verify your email account is using the correct MX records, the status becomes Pending Setup: MX Error. If and when the MX records are corrected, the status becomes Active. If the Pending Setup: MX Error status remains, the MX records you specified in your hosting provider or domain name system manager, or the Cnames you’ve specified, may be incorrect. Your hosting provider is where your domain is hosted; your domain name system manager is a third-party domain manager where you might manage your domain settings, such as your DNS servers or MX records.